Shamal Yachting Privacy Policy

When you enquire about renting yachts and boats ranging from 33 to 164 feet, we collect your name, phone number, and charter details through our WhatsApp chat. We record your preferred departure location from Dubai Marina or Dubai Harbour, duration, and guest headcount up to 90 people. If you request optional add-ons such as catering menus, water sports, decorations, DJ services, or car transfers, we collect these specific event preferences. Payment details required to process the mandatory 30% deposit are handled through secure payment providers. No passport or ID is needed to board, so we do not collect identity document records.

We use your details strictly to organize your charter experience on board our fleet. Your information allows our team to reply in the chat within 15 minutes between 9:00 and 23:00 GST to confirm availability and process your 30% deposit. We also use your booking specifications to prepare included items like soft drinks, ice, and towels, and to coordinate captain, crew, and fuel requirements. If bad weather prevents sailing, your contact details allow us to communicate quickly to agree a new date in the chat or arrange a full refund based on your choice.

You retain full control over your personal data stored with Shamal Yachting. You have the right to request access to the contact details and booking records we hold, update incorrect information, or ask for the complete deletion of your personal data after your charter concludes. Because we do not use street addresses, direct email forms, or call centres, all privacy enquiries, data requests, and charter communications are handled exclusively through WhatsApp via the button on this page. Our team responds within 15 minutes during operating hours.

Our website uses essential cookies and basic analytics tools to monitor overall site performance and improve user navigation. These automated tools track general site traffic patterns, referral sources, and visitor interactions with our fleet options without linking web activity directly to your personal identity. We do not sell tracking data or use intrusive profiling scripts. You can disable cookies at any time through your web browser settings, though direct booking enquiries and communication remain managed entirely through our primary WhatsApp chat interface.